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PLEASE
READ THIS AGREEMENT CAREFULLY BEFORE ACCESSING THE SERVICE.
BY USING THE SERVICE, YOU WILL BE ACKNOWLEDGING THAT YOU
HAVE AGREED TO BECOME A PARTY TO, AND TO BE LEGALLY BOUND
BY, THIS AGREEMENT. IF YOU DO NOT WISH TO BE BOUND BY THESE
TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE THE SERVICE.
KARAOKETUNER.COM MAY, FROM TIME TO TIME, MAKE CHANGES OR
ADDITIONS TO THIS AGREEMENT, AND YOUR CONTINUED USE OF THE
SERVICE AFTER KARAOKETUNER.COM MAKES SUCH CHANGES OR ADDITIONS
WILL SIGNIFY THAT YOU AGREE TO SUCH CHANGES OR ADDITIONS.
YOU SHOULD THEREFORE PERIODICALLY VISIT THIS PAGE TO REVIEW
THE THEN CURRENT TERMS AND CONDITIONS.
Privacy Policy:
- Your privacy is important to us. KaraokeTuner
does not rent, sell, or share personal information about
you with other people or nonaffiliated companies. By visiting
KaraokeTuner.com, you accept the practices in this Privacy
Notice.
- Merchant Service is provided by Paypal® system.
Paypal® guaranteed that your credit card number, bank
account and other financial information will NEVER be
revealed to anyone whom you have paid or who has paid
you through PayPal, except with your express permission
or if we are required to do so pursuant to a subpoena
or other legal process. For complete details, please see
here.
- KaraokeTuner.com authorizes you to use this Site and
to display its content but solely for your own noncommercial,
personal use. Any other use is strictly prohibited.
- You should assume that everything that you see or read
on the Site is protected under the copyright laws of the
United States and other countries and may not be used
except as provided in these Terms and Conditions. KaraokeTuner.com
neither represents nor warrants that your use of materials
displayed at the Site will not infringe rights of third
parties.
- While KaraokeTuner.com uses reasonable efforts to include
accurate and up to date information in the Site, KaraokeTuner.com
makes no warranties or representations as to the Site's
accuracy. KaraokeTuner.com disclaims any and all liability
for the content of this information, including, but not
limited to, the accuracy, completeness, correctness, or
currentness of this information. We are not responsible
for and do not honor pricing errors.
- KaraokeTuner.com offers a 15days limited warranty. This
does not include negligence, misuse and abuse of the unit.
We charge 15% re-stocking fee for returns of non-defective
merchandise and must be returned within 10 days from receipt
of the merchandise.
- Your use of and browsing in the Site are at your risk.
Neither KaraokeTuner.com nor any other party involved
in creating, producing, or delivering the Site makes any
representations about the suitability of the content of
this Site for any purpose, nor that your use of the Site
will be uninterrupted or error-free. NO
SUCH PARTY SHALL BE LIABLE FOR ANY DIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, INDIRECT, OR PUNITIVE DAMAGES
ARISING OUT OF YOUR ACCESS TO, OR USE OF, THE SITE. EVERYTHING
ON THIS SITE IS PROVIDED TO YOU "AS IS" WITHOUT
WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
Please note that some jurisdictions may not allow the
exclusion of implied warranties, so some of the above
exclusions may not apply to you. Check your local laws
for any restrictions or limitations regarding the exclusion
of implied warranties. KaraokeTuner.com also assumes no
responsibility, and shall not be liable for, any damages
to, or viruses that may infect, your computer equipment
or other property on account of your access to, use of,
or browsing in the Site or your downloading of any materials,
data, text, images, video, or audio from this Site. IN
NO EVENT SHALL KaraokeTuner.com's TOTAL LIABILITY TO YOU
FOR ALL DAMAGES, LOSSES, AND CAUSES OF ACTION WHETHER
IN CONTRACT, WARRANTY, TORT (INCLUDING, BUT NOT LIMITED
TO, NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE, EXCEED
THE AMOUNT PAID BY YOU, IF ANY, FOR ACCESSING THIS SITE.
- Any unsolicited communication or material that you transmit
to the Site by electronic mail or otherwise, including
any data, questions, comments, suggestions, or the like
is, and will be treated as, non-confidential and non-proprietary.
Any unsolicited communication or material that you transmit
or post may be used by KaraokeTuner.com or its affiliates
for any purpose, including, but not limited to, reproduction,
disclosure, transmission, publication, broadcasting, distribution
or posting. Furthermore, KaraokeTuner.com is free to use
any ideas, concepts, know-how, or techniques contained
in any unsolicited communication or material that you
send to the Site for any purpose whatsoever including,
but not limited to, developing, manufacturing and marketing
products using such information.
- Images of people or places displayed on the Site are
either the property of, or used with permission by KaraokeTuner.com
notwithstanding anything to the contrary contained herein,
the use of these images by you, or anyone authorized by
you, is prohibited unless specially permitted by these
Terms and Conditions or specific permission provided elsewhere
in the Site. Any unauthorized use of the images may violate
copyright laws, trademark laws, the laws of privacy and
publicity, and communications regulations and statutes.
- The trademarks, logos, and service marks (collectively
the "Trademarks") displayed on the Site, are
registered and unregistered Trademarks of KaraokeTuner.com
and others. Nothing contained on the Site should be construed
as granting, by implication, estoppel, or otherwise, any
license or right to use any Trademark displayed on the
Site without the written permission of KaraokeTuner.com
or such third party that may own the Trademarks displayed
on the Site. Your misuse of the Trademarks displayed on
the Site, or any other content on the Site, except as
provided in these Terms and Conditions, is strictly prohibited.
You are also advised that KaraokeTuner.com will aggressively
enforce its intellectual property rights to the fullest
extent of the law, including the seeking of criminal prosecution.
- You agree that you will not use any robot, spider, other
automatic device, or manual process to monitor or copy
our web pages or the content contained herein without
our prior expressed written permission. You agree that
you will not use any device, software or routine to interfere
or attempt to interfere with the proper working of the
Site. You agree that you will not take any action that
imposes an unreasonable or disproportionately large load
on our infrastructure. You agree that you will not copy,
reproduce, alter, modify, create derivative works, or
publicly display any content from our website without
the prior expressed written permission of KaraokeTuner.com
or the appropriate third party.
Return Policy:
Beyond 14 Days Coverage Period
- If your purchase is beyond our 14 day coverage period
for defective hardware, please contact us. We will assist
you in getting in contact with the manufacture for service
work. KaraokeTuner is not responsible for the related shipping
costs, repair, exchange or refund.
General
All returned merchandise must be in original unaltered
condition with all manufacture accessories, manuals and
warranties. Missing accessories will result in a reduced
credit amount. KaraokeTuner will refuse collect and postage-due
shipments. Please allow 7-14 days for your credit to be
processed.
- Please contact
KaraokeTuner.com for a (RMA) Return Authorization number.
Any unauthorized return will not be processed, accepted
or refunded.
- Place the return authorization number clearly on the
return label of the shipping carton.
- Include a copy of your original invoice.
- Include a note explaining the reason for the return
and request for a refund or exchange.
- All merchandise must be returned in the original manufacturer
box that has not been defaced or altered.
- Package must be ship in a brown shipping box with sufficient
packing materials, the same way you received your package.
- We suggest you insure your return shipment to protect
against damage or loss. KaraokeTuner is not responsible
for damaged returns or items lost in transit.
- Shipping charges are non-refundable.
Software
- Non-defective software. Due to copyright
laws, we are unable to provide refunds for any opened/unwrapped
software. Within 15 days of your package receiving date,
we will accept returns of unopened software for store
credit only. 15% handling fee will be accessed for the
exchange. Please contact our return department for a return
authorization number for the exchange. Customers requesting
an exchange will bear all related shipping costs.
Wrong Format. It is your responsibility to make sure you
have the correct player for the disc you purchase.
- Defective software. We will exchange
your defective/opened item for another copy of the same
item. Up to $5.00 return shipping costs will be credited
if the return is due to a defect in the software. We recommend
that you send your return via an insured carrier. We are
not responsible for lost returns.
- Incorrect software. If you receive
incorrect software due to our mistake, contact us immediately.
Please return the item unopened, we will send you a replacement
or issue a full refund. If you paid for Next Day Air,
2nd day or 3 Day select, KaraokeTuner will only refund
up to $10.00 of the shipping cost. If you inadvertently
opened the incorrect software, please return the item,
we will send you the correct software. We will credit
up to $5.00 for software return if KaraokeTuner sent you
a product in error or if it is defective. You will not
be charged any additional shipping and handling fees for
replacement shipments. Your replacement will be shipped
using the same method you initialed selected.
- Cracked damage CD Jewel Case. If a
CD case arrives cracked or damage, please contact us.
Our customer service department will be happy to mail
you a replacement case.
Hardware
- Non-Defective Machines, Microphones and Other
Hardware We will gladly issue a refund within
14 days of your receipt less handling & shipping fee.
Please contact our return department for RA#. Customers
will bear all shipping costs for the return of non-defective
hardware. If you received free shipping on your order,
you will be charged for shipping fee. All non-defective
returns of hardware will be charged 15% restocking fee
per industry standard. If you received free shipping,
we will assess the shipping charges additionally.
- Exchange/Refund of Defective Hardware.
Please examine your package immediately upon receipt.
Please send back the defected item within 14 days of receipt,
if we determined the problem is due to manufacturer defect,
KaraokeTuner will reimburse your shipping cost up to $20.
Please contact our technical/return department for Return
Authorization number (RMA#) and for technical troubleshooting.
We will reship you a new unit once we receive your merchandise.
Merchandise initially returned as defective, whose defect
cannot be verified, damaged due to human error, or intentional
destruction will incur a minimum 15% restock charge as
well as any related shipping costs.
- Exchange (Shipping Method)
- All replacement systems are shipped via UPS
Ground. However, customers have the option of paying for
the difference of an expedited shipping method.
Lost, Delayed or Damage Package
- Damaged Package - If you feel your
UPS package was damaged through shipping, please contact
us immediately and retain all the original packaging materials.
UPS will investigate and pick up the package for insurance
claims.
- Lost/Delayed Package - If you are unable
to tracking your UPS package through UPS.com, please contact
us immediately. We will initiate a claim with UPS. If
you paid for expedited shipping methods through UPS such
as 3 Day Select, 2nd Day Air, and Next Day Air, and the
package did not arrive on the scheduled date, please contact
us. We will file a claim on your behalf with UPS.
*Last Modified Date (August 22 2004) |
